Collateral Recovery Specialist Compliance and Operations Manual

With the advent of the Consumer Financial Protection Bureau (CFPB) the operative words in today’s world of self-help repossession services are “compliance” and “risk management.” To meet the new compliance and risk management requirements RISC is excited to announce the new Collateral Recovery Specialist Compliance and Operations Manual.

RISC’s goal in creating this manual is to assist RISC Agent Alliance Members in making their business become “unassailable.” Our manual is uniquely designed to meet not only the compliance requirements of the CFPB and the lending community, but also to address risk management training that meets accepted Industry Standards. This new “tool” is designed to help ensure long term business success for RISC Agent Alliance Members.

The documents and forms contained within this manual have always been available to RISC Agent Alliance Members but our goal in creating this manual was to provide an easy to follow guide to meet today’s compliance standard. As these standards evolve RISC will assist its members and the Industry to continually meet new compliance standards.

Members have access to the documents and forms at any time just by logging into their personal dashboard.

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To view what other documents and forms are available please visit our website at: RISC Agent Alliance Membership.

The latest on the CFPB and their reporting requirements:
CFPB Outlines Plans to Share Complaint Data with State-Level Agencies

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